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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicolas Beltran

August 7, 2026

5  out of  5
rating by Nicolas Beltran
"Gracias Tania por la ayuda. Muy amable y profesional."
We responded:
"Nicolas, ¡muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que Tania te brindó una atención amable y profesional. Nuestro objetivo es ofrecer un servicio personalizado, explicar tus opciones de seguro de manera clara y ayudarte a encontrar la cobertura que mejor se adapte a tus necesidades. Agradecemos mucho tu confianza en nuestra oficina de State Farm. ¡Tania y todo nuestro equipo estamos aquí para ayudarte cuando lo necesites! -Joe Yi
"
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Denise Whitelaw

August 6, 2026

5  out of  5
rating by Denise Whitelaw
"Nice and friendly"
We responded:
"Thank you for the 5-star review, Denise! We truly appreciate your support and are grateful you chose our agency. Your trust means a great deal to our team. If you ever need assistance with your auto, home, renters, life, or business insurance, we're always here to help. Thank you again for your kind support—we look forward to serving you for years to come! -Joe YI
"
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kham ninhnapah

August 4, 2026

5  out of  5
rating by kham ninhnapah
"Erica is so helpful all the time! I appreciate the excellent service"
We responded:
"Thank you, Kham! We're happy to hear Erica is always so helpful, and I'm pleased she provided you with excellent service. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs. Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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AnnaGrace

August 4, 2026

5  out of  5
rating by AnnaGrace
"Friendly Agents pleasure tonhave business"
We responded:
"Anna, thank you so much for your 5-star review! We're grateful you took the time to share your experience. Our goal is to make insurance simple, provide personalized guidance, and be there when our customers need us most. Knowing we delivered that for you means a lot to our team. We truly appreciate your trust and look forward to continuing to serve you. If your friends or family are ever looking for the same level of care and service, we'd be honored to help them too! -Joe Yi"
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marcella brooks

August 3, 2026

5  out of  5
rating by marcella brooks
"Thank you Tania for helping me with the renters policy. I appreciate this office is very helpful and great staff!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Tania was able to help you with your renters insurance and make the process easy. We truly appreciate you trusting our office and are grateful for your recognition of our team. If you ever have questions about auto, home, life, or any other insurance needs, we're always here to help. Thanks again for choosing our agency! -Joe Yi
"
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Wilster One

August 3, 2026

4  out of  5
rating by Wilster One
"Pretty happy with the team. They have made a few errors on the policy. Mostly wrong address or phone number. I have never filed a claim so I can't speak about that."
We responded:
"Thank you for taking the time to share your feedback and for your 4-star review! We're glad to hear you've been happy with our team and found our pricing to be competitive. We also appreciate you pointing out the errors with your address and phone number. We strive for accuracy and apologize for those mistakes. If there's anything that still needs to be corrected, please don't hesitate to reach out, we'd be happy to make sure everything is up to date. Thank you for trusting our agency, and we're here whenever you need assistance with your auto, home, life, or other insurance needs. -Joe Yi"
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Cherry Alcazar

July 29, 2026

5  out of  5
rating by Cherry Alcazar
"I had a wonderful experience with Jozett. She is incredibly accommodating, professional, and always available whenever I need assistance. Every question I had was answered promptly, and she consistently went above and beyond to help. Her friendly attitude, patience, and dedication made the entire experience smooth and stress-free. I truly appreciate her outstanding customer service and highly recommend Jozett to anyone looking for someone who is reliable, attentive, and genuinely cares about helping others."
We responded:
"Thank you so much for your thoughtful 5-star review! We're delighted to hear that Jozett provided such an outstanding experience. She truly cares about our customers, and it's wonderful to know her professionalism, responsiveness, and dedication made the process smooth and stress-free for you. We'll be sure to share your kind words with her, they'll mean a lot! Thank you for trusting our agency. Whether you ever need help with your auto, home, renters, life, or business insurance, we're always here to help. We sincerely appreciate your recommendation! -Joe Yi"
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Itzel Gomez

July 28, 2026

1  out of  5
rating by Itzel Gomez
"I’ve been calling in the past week and a half to inquire about a Certificate of Insurance to help my mom out with her business policy she has at this office. I was told I was being transferred to the agents sister since she was unfamiliar with the document I needed. After that, I gave all the necessary information needed on the Certificate of Insurance, and have yet to receive it. Every time I call in about an update, I get told I’ll receive it within a couple of minutes and never do. After many attempts to catch the persons name, the subject changes so I’m not really sure who I speak to. I am very disappointed with the service in this office. I checked to see who I spoke with last time since I had great service with the last rep. She was able to get it done within 25 minutes of my first time calling. My mother and I will definitely be looking into a new insurance agency. If I were able yo give zero stars I definitely would."
We responded:
"Hi Itzel, thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it can be when you're trying to obtain important documentation and don't receive timely updates.

Our goal is to provide prompt, knowledgeable, and professional service to everyone who contacts our office, and we're disappointed to learn that your experience did not reflect that standard.

Because we take our customers' privacy seriously, we're unable to discuss any policy-specific matters in a public forum. However, we'd appreciate the opportunity to better understand what happened and address your concerns. We encourage the policyholder to contact our office and ask to speak directly with me, so we can review the situation and work toward a resolution.

We value all feedback, as it helps us improve our service, and we hope to have the opportunity to restore your confidence in our agency. -Joe YI"
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Duoc Thach

July 21, 2026

5  out of  5
rating by Duoc Thach
"Excellent"
We responded:
"Thank you, Duoc, for your excellent review! I'm happy to know you had a positive experience with our office. Let us know if there's anything else we can assist you with!"
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Alex FiLa

July 15, 2026

5  out of  5
rating by Alex FiLa
"Tania was very helpful with all the process and made it easy for everyone!"
We responded:
"Thank you so much for the 5-star review, Alex! We're so glad to hear Tania made the process easy and provided the helpful service you deserved. We'll be sure to share your kind words with her, she'll really appreciate them! Thank you for trusting our agency. Whether you need assistance with your auto, home, renters, life, or business insurance, we're always here to help. We appreciate your support! -Joe YI"
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Nubia Moreno

July 14, 2026

5  out of  5
rating by Nubia Moreno
"Muy buena atención muy amables al atenderte estan dispuestos a ayudarte y les interesa y ponen mucho atención cuando les estás explicando tu problema o duda que uno tiene y ya tengo 13 años con esta aseguransa"
We responded:
"¡Muchísimas gracias, Nubia, por tu excelente reseña y por confiar en nuestra agencia durante estos 13 años! Nos llena de alegría saber que te has sentido bien atendida y que nuestro equipo ha podido brindarte la atención, el apoyo y el servicio que mereces. Comentarios como el tuyo nos motivan a seguir dando lo mejor cada día. Agradecemos sinceramente tu confianza en nosotros para proteger tu hogar y tu vehículo. Recuerda que siempre estaremos aquí para ayudarte con cualquier duda o necesidad de seguros. ¡Gracias por ser parte de nuestra familia de clientes! -Joe Yi
"
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Fidel Manila

July 10, 2026

5  out of  5
rating by Fidel Manila
"Erica is my Agent, she did a good job. Explain to me all the details. I hope all your agent are like her"
We responded:
"Thank you so much for your wonderful 5-star review, Fidel! We're thrilled to hear that Erica took the time to explain everything clearly and provided you with such a positive experience. We'll be sure to share your kind words with her—they'll mean a lot! At our agency, we strive to provide every customer with the same level of knowledgeable, personalized service. Thank you for trusting us with your insurance needs. We're always here to help with your auto, home, life, and other insurance questions whenever you need us! -Joe YI
"
Profile photo of Luis Pulido

Luis Pulido

July 8, 2026

5  out of  5
rating by Luis Pulido
"They’re so kind and helpful."
We responded:
"Thank you so much for your 5-star review, Luis! We're happy to hear you found our team kind and helpful. Providing friendly, knowledgeable service is our top priority, and your feedback means a lot to us. Thank you for trusting our agency with your insurance needs. We're always here to help with your auto, home, renters, life, or business insurance whenever you need us! -Joe Yi
"
Profile photo of Ellie Killion

Ellie Killion

June 26, 2026

5  out of  5
rating by Ellie Killion
"I have been insured with them for years and they are always so helpful and kind!"
We responded:
"Thank you so much for your wonderful 5-star review, Ellie! We're incredibly grateful for your loyalty over the years and truly appreciate your trust in our agency. It means so much to hear that our team has consistently been helpful and kind. Providing excellent service is what we strive for every day. Thank you for allowing us to protect what matters most to you. We're always here whenever you need assistance with your auto, home, renters, life, or business insurance!
"
Profile photo of Jasper Kim

Jasper Kim

June 23, 2026

5  out of  5
rating by Jasper Kim
"Jozette was very professional and helped me reduce my monthly premiums by a significant amount! Highly recommend."
We responded:
"Thank you so much for your wonderful review, Jasper! We're thrilled to hear that Jozette was able to help you lower your monthly premiums while providing professional service. She takes pride in making sure our customers understand their coverage and find the best value for their needs. We truly appreciate your recommendation and look forward to being here whenever you need us. Thank you for choosing our agency! -Joe Yi
"
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Benito Alway

June 11, 2026

5  out of  5
rating by Benito Alway
"No matter who answers the phone, they are always willing and able to answer my questions. They call me every year to make sure i have the right amount of coverage and they are getting me all the discount they can."
We responded:
"Benito, thank you so much for your wonderful 5-star review! We're grateful for your kind words and are thrilled to hear that every member of our team has been able to provide the knowledgeable, friendly service you deserve. We believe insurance should be personal, which is why we take the time each year to review your coverage, help you understand your options, and make sure you're receiving every discount available. Thank you for trusting our agency—we truly appreciate your business and look forward to serving you for many years to come! -Joe Yi
"
Profile photo of Rahim Hamisi

Rahim Hamisi

June 8, 2026

5  out of  5
rating by Rahim Hamisi
"Amazing service! 100%"
We responded:
"Rahim, thank you so much for your 5-star review! We're thrilled to hear you had an amazing experience with our team. Providing exceptional service is our top priority, and your feedback means a great deal to us. We truly appreciate your support and look forward to being here for all your insurance needs. Thanks again for choosing our agency! -Joe YI
"
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Rox anne

June 3, 2026

5  out of  5
rating by Rox anne
"All the staff at Joe Yi State Farm insurance company are very kind, caring, considerate and very professional."
We responded:
"Thank you so much for your wonderful 5-star review! Your kind words truly mean a lot to our entire team. We strive to provide every customer with friendly, caring, and professional service, and we're so glad that was your experience. We sincerely appreciate your trust in our agency and look forward to continuing to serve you and your insurance needs for years to come! -Joe Yi
"
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Jenni Pina

June 2, 2026

5  out of  5
rating by Jenni Pina
"Very kind, and explained everything perfectly"
We responded:
"Jenni, thank you so much for your wonderful 5-star review! We're so glad to hear that you found our team kind and that we were able to explain everything clearly. We believe our customers should feel informed and confident about their insurance decisions, and it's great to know we delivered that experience. We truly appreciate your trust and look forward to being here whenever you need us. Thank you for choosing our agency! -Joe Yi
"
Profile photo of E

E

May 22, 2026

5  out of  5
rating by E
"Went in to get help with my policy Erica was very helpful"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear Erica was able to help you with your policy and provide the service you deserve. Our team is committed to making insurance simple, answering your questions, and helping you find the right coverage for your needs. We'll be sure to share your kind words with Erica. We truly appreciate your trust in our agency and look forward to serving you for many years to come! -Joe YI
"
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UNREAL

May 19, 2026

5  out of  5
rating by UNREAL
"QUE BUEN SERVICIO LA VERDAD PARA MI ES MUY RARO DEJAR RESEÑAS PERO LA AGENTE ÉRICA PÉREZ ES DE LO MEJOR TE EXPLICA TODO CON PACIENCIA Y SE NOTA QUE ES UNA PERSONA QUE REALMETE TE QUIERE AYUDAR ESA AGENTE ES MUY PROFESIONAL EN EL PASADO OTRAS AGENTES SOLO TE ATIENDEN LOR ATENDER PERO LA AGENTE ÉRICA PÉREZ ES ALGUIEN CON QUIEN REGRESARÍA MUY RECOMENDABLE"
We responded:
"¡Muchas gracias por tomarte el tiempo de dejarnos esta excelente reseña de 5 estrellas! Nos alegra mucho saber que tu experiencia con Érica Pérez fue tan positiva. En nuestra agencia nos esforzamos por brindar un servicio personalizado, paciente y profesional para que cada cliente se sienta escuchado y comprenda bien sus opciones de seguro.

Compartiremos tus amables palabras con Érica; estamos seguros de que significarán mucho para ella. Gracias por confiar en nuestra agencia y por recomendarnos. ¡Será un placer seguir ayudándote a ti, a tu familia y a tus amigos con todas sus necesidades de seguros! -Joe YI
"
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Esaie Buy

May 11, 2026

5  out of  5
rating by Esaie Buy
"Jozette Lake"
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Joseph Forbes

May 4, 2026

5  out of  5
rating by Joseph Forbes
"My experience with Joe Yi has been phenomenal, they were able to save me a TON of money on my auto and home insurance policies and they are very professional. Very responsive to any questions you have for them and extremely knowledgeable. I recommend them for anybody & everybody ! Josette is awesome to work with !"
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Joyafullkitchen

April 30, 2026

5  out of  5
rating by Joyafullkitchen
"Thank you Tania for helping me with my billing issues. I am happy with the service and the price. I have been with this agency since 2017! I can't recommend them enough!"
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Vo Tri

April 30, 2026

5  out of  5
rating by Vo Tri
"Good service"