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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gurmukh Singh

January 20, 2026

5  out of  5
rating by Gurmukh Singh
"We have been using Joe Yin for the last 5 years and the customer service has been great"
We responded:
"Thank you for your kind words! I'm happy to know that you've had a great experience with our customer service over the past 5 years. Your trust means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Tay Booker

January 19, 2026

5  out of  5
rating by Tay Booker
"After 8 years being with Statefarm there was a period of time due to rate inflation I had left Statefarm and during that time Joe Yi and his team continued to follow up with me and maintained the client relationship while actively reviewing terms and such that best suited me and after a year I’ve returned back to Statefarm with a new policy in place and way better rates. Jozette has always been so helpful and kind and I’m truly appreciative for the level of professionalism and human centered approach the team leads with and I still feel like family. I will always choose Joy Yi."
We responded:
"Thank you, Tay, for your wonderful feedback! I'm so happy to hear that our team, especially Jozette, were able to provide the support and care you needed. It's fantastic to have you back with us, and we're glad we could offer you a policy that fits your needs. If there's anything else we can do for you, just let us know!"
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WHITEDIMES

January 17, 2026

5  out of  5
rating by WHITEDIMES
"Nyrees at State Farm was awesome to work with. She made getting renters insurance super easy, explained everything clearly, and made sure I actually understood what I was getting instead of just rushing me through it. She was patient, professional, and genuinely helpful the whole time. I really appreciated how smooth she made the process. Highly recommend asking for Nyrees if you’re looking for great service."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Nyrees made your insurance process smooth and easy. Her dedication to providing clear explanations and ensuring understanding is truly valued. If you ever need assistance in the future, feel free to reach out!"
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yenifer hs

January 16, 2026

5  out of  5
rating by yenifer hs
"Reasonable prices and excellent customer service. Maria, the agent who assisted me, was very friendly."
We responded:
"Yenifer, thank you for your feedback! I'm happy to hear that you found our prices reasonable and our customer service excellent. Maria is indeed a great asset to our team, and I'm glad she could assist you so well. If you have any more questions or need further assistance, feel free to reach out anytime!"
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MOSES NJUGUNA

January 16, 2026

5  out of  5
rating by MOSES NJUGUNA
"Jozette lake has very good PR."
We responded:
"Thank you, Moses! I'm happy to hear that Jozette's PR skills made a positive impression. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Oswaldo Cortez

January 14, 2026

5  out of  5
rating by Oswaldo Cortez
"Muy recomendable muy amable la señora Erika Si quieren una cotización pidan hablar con ella 100% recomendable"
We responded:
"¡Gracias, Oswaldo! Me alegra saber que Erika te brindó un excelente servicio. Estamos aquí para ayudarte con cualquier otra consulta que tengas. ¡Gracias por elegirnos!"
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Brian Njoroge

December 29, 2025

5  out of  5
rating by Brian Njoroge
"Candis was amazing. That was the smoothest process I have ever experienced. They were incredibly helpful and answered any questions I had. Thankful"
We responded:
"Thank you, Brian! I'm happy to hear that Candis made the process smooth and helpful for you. Our team is dedicated to providing exceptional service, and it's great to know we met your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
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L Lion

December 19, 2025

5  out of  5
rating by L Lion
"State Farm has provided me with excellent customer service. Every interaction has been smooth, professional, and helpful. They take the time to explain things clearly and make sure I’m taken care of. I highly recommend them."
We responded:
"Thank you for your review! I'm happy to hear that you've had such positive experiences with our team. We strive to provide clear and helpful service, and it's great to know we're meeting your expectations. If you ever need anything else, feel free to reach out!"
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Heaven Chan

December 18, 2025

5  out of  5
rating by Heaven Chan
"I was having an issue with my car insurance and wasn't sure what to do, but Lydia helped me fix it and explained everything in a way it made sense. She was very friendly and patient the whole time. When I walked into the office the rest of the employees were also really nice and welcoming, great atmosphere overall and I appreciate the help!"
We responded:
"Thank you for your 5 Stars!!!"
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Jasmine Aguirre

December 18, 2025

5  out of  5
rating by Jasmine Aguirre
"I have just started with state farm and I’ve never felt more at ease with a big insurance company thanks to your lovely service rep Lydia Joya. She walks you through every plan and explains in great detail to make sure you have the best insurance plans and fully comprehend what you are dealing with. I feel stress free and totally confident in my insurances. Lydia is the best I can say rep and truly remarkable"
We responded:
"Thank you, Jasmine! I'm so happy to hear that Lydia has made your experience with us so comfortable and stress-free. Our team is dedicated to ensuring you understand your insurance plans thoroughly, and it's fantastic to know Lydia has been remarkable in guiding you. If you have any questions or need further assistance, feel free to reach out anytime!"
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Tamara Matthis

December 17, 2025

5  out of  5
rating by Tamara Matthis
"Joe Yi- State Farm knew how to streamline our insurance needs/requirements to give us the best deal. We saved $300 a month from what we were paying at one of their top competitors!"
We responded:
"Thank you, Tamara! I'm happy to hear that our team was able to streamline your insurance needs and help you save money. We appreciate your trust in us and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Josh Schultz

December 11, 2025

5  out of  5
rating by Josh Schultz
"Thank you for being a fantastic insurance office!"
We responded:
"Thank you, Josh! I'm happy to know you think so highly of our office. We’re committed to providing excellent service and support. Let us know if there's anything else we can assist you with!"
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Bonfilio Lopez

December 10, 2025

5  out of  5
rating by Bonfilio Lopez
"Muy amables"
We responded:
"¡Gracias, Bonfilio! Estoy feliz de saber que nuestro equipo fue amable contigo. Si necesitas algo más, no dudes en contactarnos."
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Jr

December 10, 2025

5  out of  5
rating by Jr
"These guys helped get me insured. I had a bit of a weird situation going on with my insurance, but I still got coverage with the help of Nye. Thanks Nye!"
We responded:
"Thank you, Jr! I'm happy to hear that Nye was able to assist you with your unique insurance situation and get you covered. Our team is always here to help with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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Gladys Evagelista

December 8, 2025

5  out of  5
rating by Gladys Evagelista
"Erica a sido muy amable siempre que necesito ayuda, reomendada"
We responded:
"¡Gracias, Gladys! Me alegra saber que Erica ha sido de gran ayuda para ti. Estamos comprometidos a ofrecer un servicio amable y eficiente. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Mary Castano

December 8, 2025

5  out of  5
rating by Mary Castano
"Excelente atención, quedé satisfecha."
We responded:
"¡Gracias, Mary! Me alegra saber que quedaste satisfecha con nuestra atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Pao mls

December 8, 2025

5  out of  5
rating by Pao mls
"Satisfecho con el servicio que brindan en esta agencia 100% recomendado"
We responded:
"¡Gracias, Pao! Me alegra saber que estás satisfecho con el servicio que ofrecemos. Apreciamos mucho tu recomendación. ¡Estamos aquí para ayudarte con cualquier cosa que necesites!"
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Jose Hernández

December 6, 2025

5  out of  5
rating by Jose Hernández
"La oficina es muy agradable"
We responded:
"¡Gracias, Jose! Me alegra que encuentres nuestra oficina agradable. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Juan Mederos

December 4, 2025

5  out of  5
rating by Juan Mederos
"Érica es muy amable y de mucha ayuda!"
We responded:
"¡Gracias, Juan! Me alegra saber que Érica fue de gran ayuda para ti. Valoramos mucho tu opinión y estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Rusty Muscarella

December 4, 2025

5  out of  5
rating by Rusty Muscarella
"I have been with this agency for over six years now and I’m very happy with their quick and honest service. They’ve advised me that they were able to lower my costs without asking and recently Nye was able to handle my needs through text message, which is very efficient use of my time."
We responded:
"Thank you, Rusty, for your wonderful feedback! I'm glad to hear that our team's quick and honest service has been valuable to you over the years. It's great that Nye could efficiently assist you through text, making things easier for you. If you ever need anything else, feel free to reach out!"
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Reginald Mamaril

December 4, 2025

5  out of  5
rating by Reginald Mamaril
"I’ve had nothing but amazing experience working with Nye. She was incredibly friendly and always quick to respond. Getting quotes and coverage was fast and easy. I highly recommend her; if I could give more than 5 stars, I would! The entire branch has always been helpful as well."
We responded:
"Thank you, Reginald! I'm happy to hear about your positive experience with Nye and our team. It's wonderful to know that the process was smooth and that you found us helpful. If you ever need anything else, feel free to reach out!"
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Sean Dean

December 2, 2025

5  out of  5
rating by Sean Dean
"We have been with Joe Yi for at least 10 years and we couldn't be happier with them. They are always available when we need them and they do their best to always get us the best rate possible. Like I said, we couldn't be happier."
We responded:
"Thank you, Sean, for your wonderful feedback! I'm so happy to know that you've been satisfied with our service for over a decade. It's our priority to be there for you and ensure you get the best rates. We appreciate your loyalty and look forward to continuing to serve you. If you ever need anything, just let us know!"
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Vita Laxamana

December 1, 2025

5  out of  5
rating by Vita Laxamana
"I’m sending this message to let you know how Lydia, one of your customer service rep had helped me figured out our car insurance coverage. Lydia explained everything and the breakdown of our future monthly payment going to be. Thank you Lydia for all your help and very thorough explanations of our payment going to be. You are very much appreciated. Respectfully, Mrs. Laxamana"
We responded:
"Thank you, Mrs. Laxamana, for sharing your experience! I'm happy to hear that Lydia was able to assist you with your insurance coverage and provide clear explanations. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Juan Zacapala

November 26, 2025

5  out of  5
rating by Juan Zacapala
"Great job!! 10/10 recommend"
We responded:
"Thank you, Juan! I'm happy to know you had such a positive experience with us. Your recommendation means a lot. Let us know if there's anything else we can do for you!"
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Cole Cao

November 26, 2025

5  out of  5
rating by Cole Cao
"I reached out to get a quote for a new auto policy, and even though I didn’t end up switching over, the service I received was amazing. Nye took the time to answer all my questions, explained everything clearly, and made the whole process easy and stress-free. Truly exceptional customer service — I really appreciate the effort and professionalism. Highly recommend!"
We responded:
"Thank you for your review, Cole! I'm happy to hear that Nye provided you with such exceptional service and made the process smooth and stress-free. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"