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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pratik Agrawal

Pratik Agrawal

November 22, 2025

5  out of  5
rating by Pratik Agrawal
"It’s rare to find someone who genuinely cares about their clients, but Joe Yi truly goes above and beyond. I feel confident knowing my policies are in good hands. I highly recommend Joe Yi to anyone looking for reliable, friendly, and top-notch insurance service!"
We responded:
"Thank you, Pratik! I'm happy to know you feel confident with your policies in our care. Our team is dedicated to providing reliable and friendly service. We appreciate your recommendation and are here for any assistance you might need in the future!"
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Ana Garza

November 20, 2025

5  out of  5
rating by Ana Garza
"Un placer las muchachas de la oficina de Joe especialmente Erica. Siempre disponible para cualquier cosa que necesito."
We responded:
"¡Gracias, Ana! Me alegra saber que Erica y el equipo están siempre disponibles para ayudarte. Apreciamos mucho tu confianza en nosotros. ¡Estamos aquí para cualquier cosa que necesites!"
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Jocelyn Juarez

November 20, 2025

5  out of  5
rating by Jocelyn Juarez
"Joeyi is the best agency in Tacoma! If you don’t have insurance or have any clue give him a call !"
We responded:
"Thank you, Jocelyn! I'm happy to know you think so highly of our office here in Tacoma. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Sergio Oliva

November 20, 2025

5  out of  5
rating by Sergio Oliva
"Estoy muy satis fechos con todos los servicios que me ofrece State Farm especial mente Erica que es una de mis ajentes favorites 🥰"
We responded:
"¡Gracias, Sergio! Me alegra saber que estás satisfecho con nuestros servicios y que Erica ha sido de gran ayuda para ti. Siempre estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
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Hye Yang

November 18, 2025

5  out of  5
rating by Hye Yang
"I always feel comfortable calling Joe Yi all of agents are super kind and friendly to resolve my questions Since English is my second language I strongly recommend this agency! Thank-you Joe Yi ~ state farm!"
We responded:
"Thank you, Hye Yang, for your kind words! I'm happy to know you feel comfortable reaching out to us and that our team is providing the friendly service you deserve. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Wish you well

November 18, 2025

5  out of  5
rating by Wish you well
"the team very professional, hardworking and good price i definitely recommand joe yi - state farm insurance agent"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you found our team professional and hardworking. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Peanut Gallery

November 17, 2025

5  out of  5
rating by Peanut Gallery
"Every experience with his office had been great. They'll take the time to explain things to me and help in whichever way they can. That kind of kindness and customer srv is greatly appreciated."
We responded:
"Thank you! I'm happy to know that you've had great experiences with our office. We always aim to provide clear explanations and helpful service. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Jaspreet Singh

Jaspreet Singh

November 14, 2025

5  out of  5
rating by Jaspreet Singh
"“State Farm gave me outstanding service — fast communication, clear explanations, and zero hassle. Highly recommend!”"
We responded:
"Thank you, Jaspreet Singh! I'm happy to know you received outstanding service with fast communication and clear explanations. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Nature Love

November 14, 2025

5  out of  5
rating by Nature Love
"Love working with Chika today she was very helpful and gave me a great price on my auto and rental insurance. Took time to explain everything I was making about and I am glad I switched over to State Farm."
We responded:
"Thank you, Nature Love! I'm happy to hear that Chika was able to assist you effectively and provide a great price on your insurance. It's wonderful to know that you found the explanations helpful and that you're satisfied with your decision to switch to State Farm. If you have any more questions or need further assistance, feel free to reach out!"
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Juana Loya

November 10, 2025

5  out of  5
rating by Juana Loya
"Lydia fue muy amable en asistir con la aplicación de state farm. Los recomiendo"
We responded:
"¡Gracias, Juana! Me alegra saber que Lydia pudo ayudarte con la aplicación de State Farm. Apreciamos mucho tu recomendación. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Kaino Molioo

November 6, 2025

5  out of  5
rating by Kaino Molioo
"Thank you so much Erica very helpful, respectful and super professional its always a pleasure working with you you always are very very helpful.. 😊"
We responded:
"Thank you, Kaino! I'm happy to hear that Erica provided you with such helpful and professional service. It's wonderful to know that working with her is always a pleasure for you. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Linda Kenderesi

Linda Kenderesi

November 6, 2025

5  out of  5
rating by Linda Kenderesi
"Very pleasant, helpful and knowledgeable, and patient"
We responded:
"Thank you, Linda! I'm happy to know you found our service pleasant and helpful. Our team is dedicated to providing knowledgeable and patient assistance. Let us know if there's anything else we can do for you!"
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joanne lim

November 5, 2025

5  out of  5
rating by joanne lim
"Lydia was very helpful with setting dss. 10/10 recommended"
We responded:
"Thank you, Joanne! I'm happy to hear that Lydia was able to assist you effectively. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Alejandro Dominguez

Alejandro Dominguez

November 4, 2025

5  out of  5
rating by Alejandro Dominguez
"Great customer service Erica is very professional and friendly recommend it 💯"
We responded:
"Thank you, Alejandro! I'm happy to hear that Erica provided you with such professional and friendly service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of PAKITO Ramos

PAKITO Ramos

October 31, 2025

5  out of  5
rating by PAKITO Ramos
"Excelente servicio, amabilidad, confianza y profesionalismo"
We responded:
"¡Nos gusta mucho ver reseñas como esta, Pakito! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Amanda Smith

Amanda Smith

October 30, 2025

5  out of  5
rating by Amanda Smith
"My experience with Nye has been amazing! She went above and beyond to work through all the questions I had. Shes very sweet and professional with her work. If your looking for a new insurance agent shes your girl!"
We responded:
"Amanda, thank you for your wonderful feedback! I'm so happy to hear that Nye provided such exceptional service and addressed all your questions. She truly is a valuable part of our team. If you need any further assistance, feel free to reach out anytime!"
Profile photo of Teo Garcia

Teo Garcia

October 28, 2025

5  out of  5
rating by Teo Garcia
"Erica es muy amable. Y las niñas de enfrente siempre estan felizes de ver a mi hija. Los recomiendo 100%!!!"
We responded:
"¡Gracias, Teo! Me alegra saber que Erica y el equipo han hecho que tu experiencia sea tan positiva. Nos encanta recibir a tu hija con una sonrisa. ¡Estamos aquí para lo que necesites!"
Profile photo of Mateo Lemus

Mateo Lemus

October 23, 2025

5  out of  5
rating by Mateo Lemus
"Hollister2014"
We responded:
"Mateo, thank you for your review! I'm happy to know you had a great experience with our office. If you have any questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Profile photo of Jose Pascual

Jose Pascual

October 22, 2025

5  out of  5
rating by Jose Pascual
"Muy buen servicio. Lydia y Erica fueron muy amable."
We responded:
"¡Gracias, Jose Pascual! Me alegra saber que recibiste un excelente servicio de Lydia y Erica. Estamos comprometidos a ofrecer siempre la mejor atención. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Aleecia Mejia

Aleecia Mejia

October 13, 2025

5  out of  5
rating by Aleecia Mejia
"I recently bought my first car and reached out to receive help on updating my policy and got connected with Nye. She was so extremely helpful and made the process really smooth. Without her, I think I would have been really stressed about the whole thing but she couldn’t have been more supportive. Thanks Nye!!!"
We responded:
"Thank you, Aleecia! I'm happy to hear that Nye was able to assist you with updating your policy and make the process smooth for you. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"
Profile photo of David Greer

David Greer

October 7, 2025

5  out of  5
rating by David Greer
"Hi Joe, Just want to send a quick note to share that Nye provided outstanding friendly service today in helping with my insurance needs. She is extremely professional and knowledgable, making the entire process absolutely seamless. Thanks so much Nye!"
We responded:
"Thank you, David! I'm happy to hear that Nye delivered such excellent service and made your experience smooth and professional. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Marcelino Pelayo

Marcelino Pelayo

October 3, 2025

5  out of  5
rating by Marcelino Pelayo
"Chika is helpful and kind. She was very patient with me and my claim. Please get your policies with this office!"
We responded:
"Marcelino, I'm pleased to hear that you had a 5-star experience with our team! We're grateful for your positive feedback and for choosing our office for your insurance needs. If you ever have any questions or require assistance, feel free to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Mike J

Mike J

September 30, 2025

5  out of  5
rating by Mike J
"Wow, I am blown away ! State Farm made everything so easy! Super fast help all over the phone and email. Jozette was amazing super friendly, smart, and really took care of me. If you need insurance, this is the office you want to go to! No fluff and no stress! Go Joe YI team!"
We responded:
"Thank you, Mike! I'm happy to hear that Jozette provided you with such friendly and efficient service. Our team is dedicated to making the insurance process as smooth as possible. We appreciate your kind words and support! If you ever need anything else, feel free to reach out."
Profile photo of Jose Lopez

Jose Lopez

September 25, 2025

5  out of  5
rating by Jose Lopez
"I would highly recommend this State Farm Office. Samantha always helps us and is always so quick to respond to our emails. I know that if we need any help I can count on Samantha or any of the staff in the office!"
We responded:
"Jose, thank you for your wonderful recommendation! I'm happy to hear that Samantha and our team have been able to assist you promptly. We’re always here to support you with any needs you might have. Let us know if we can help with anything else!"
Profile photo of majeed ahmad

majeed ahmad

August 22, 2025

5  out of  5
rating by majeed ahmad
"I have had my auto insurance with State farm for over past 4 years and the services have been always great. Thank you so much for your service"
We responded:
"Majeed, thank you for your kind words! I'm happy to know you've been satisfied with our service over the past four years. Your trust means a lot to us. If you ever need anything, feel free to reach out!"