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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Manuel Villa

April 11, 2024

5  out of  5 rating by Manuel Villa
"Todas las personas que trabajan ahí son muy amables y te ayudan con todo lo que necesites"
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Ana Rojas

April 5, 2024

5  out of  5 rating by Ana Rojas
"Exelente"
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Lin Da

April 3, 2024

5  out of  5 rating by Lin Da
"They are really nice when I had to pay for my dad’s insurance when he got sick they allowed me to go in and pay for him."
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Adam Berg

April 1, 2024

5  out of  5 rating by Adam Berg
"Very happy with the customer service. Joe’s office stayed on the phone explaining my whole policy for 30 minutes."
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Andy Garcia

March 29, 2024

5  out of  5 rating by Andy Garcia
"State Farm Insurance representative Lisa made the process quick and painless for my Total Loss Vehicle and provided amazing guidance in what the process was, she made easy to understand, Thank You very much . If i could give this place 10 stars i would!!"
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xitlali joya

March 27, 2024

5  out of  5 rating by xitlali joya
"My family and I have been with Joe Yi since 2013ish they have always been there for us and we have built a relationship with them. Surely one of the best out there!"
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Ben Lemmons

March 27, 2024

5  out of  5 rating by Ben Lemmons
"Great service, personnel is very helpful and kind."
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Jamshid Ahmad

February 8, 2024

5  out of  5 rating by Jamshid Ahmad
"She has professional customers care communication, it was clear and helpful thanks for all."
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Maria Antonio

February 4, 2024

5  out of  5 rating by Maria Antonio
"Whenever I need to make changes to my policies, all the staff are very prompt and helpful. Special shout out to Tania, thank you for being so attentive to my needs. I also appreciate the follow up when things are completed. Your kindness is appreciated!"
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Isaias Paredes Cahuaya

January 15, 2024

5  out of  5 rating by Isaias Paredes Cahuaya
"Good work"
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Rodrigo Gonzalez

December 16, 2023

5  out of  5 rating by Rodrigo Gonzalez
"These guys are prompt, call u back right away if they don't answer and you leave a message. And get u the best rates possible. The less you talk to you agent, the better, but when you need them, they pull though 100%"
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Reid Hollingsworth

December 4, 2023

5  out of  5 rating by Reid Hollingsworth
"Joe Yi and the team at this location are incredible! Since 2009 when I bought my first home he has went above and beyond to take care of everything I needed. As active duty military I moved around a lot but my home there in Tacoma kept me in his area and I never thought of changing. Recently I sold my home and my family and I had to relocate to California. If it were up to me I wouldn't change agents, but I know I'll still be in good hands at my California location if they take care of me half as well. Thanks for everything Joe!"
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Diane GOODMAN

November 27, 2023

4  out of  5 rating by Diane GOODMAN
"I called the office today with a question regarding a payment I wasn't familiar with, I spoke to Lisa, a very polite, knowledgeable lady. She helped me immediately understand what the amount was for and why. It always renews my faith in customer service when a busy person has the time and respect to explain things in a polite manner. I also speak to Tania more often, and these two ladies are to be commended on their knowledge and respect of the customers of Joe Yi's office. Diane Goodman"
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dyvon bigpayton83@yahoo.com

November 8, 2023

5  out of  5 rating by dyvon bigpayton83@yahoo.com
"Lisa and Tania, the service team I love going in there because every time I go in the service was great the lady was on time and I love their attitude"
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frank geinzer

November 3, 2023

5  out of  5 rating by frank geinzer
"Lisa was very helpful in explaining the process for my claim. She also said to call her back if I needed anymore help with my claim if the process becomes to slow or I don't understand what's going on. Very helpful and friendly."
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Trammy Boo

October 27, 2023

5  out of  5 rating by Trammy Boo
"My family have been using Joe Yi for years love the customer service, they take care of their people, affordable home owners insurance / life insurance and also does bundle discounts and military discount, staff is always friendly and informative, thank you for great customer service (: highly recommend checking them out!"
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Victor Nguyen

October 18, 2023

5  out of  5 rating by Victor Nguyen
"I needed to set up a car rental through insurance and Ms. Tania Joya-Gonzalez helped me contact claims and got me set up very quickly. Ms. Tania was very friendly, profesional, and made my visit fast and simple. Thank you Tania and Joe-Yi Insurance!"
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Wolverine-Twitch

October 13, 2023

5  out of  5 rating by Wolverine-Twitch
"Lisa waited on hold for me for 45 mins, allowing me to go about my day and calling me back with info. 10 out of 10 service"
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Muning Nang (Dragonite Ros)

September 29, 2023

5  out of  5 rating by Muning Nang (Dragonite Ros)
"Excellent customer service and rates are competitive. I appreciate all of you."
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Michael Belue

September 22, 2023

5  out of  5 rating by Michael Belue
"Being a client of Joe Yi's its easy to get used to good customer service. Though recently I had my truck stolen and needed to use my insurance. Their team really came through for me. From the initial filing, finding me a rental car and capping it off with follow-ups to make sure my coverage wasn't impacted. I couldn't be happier with the team at Joe Yi and State Farm. Would recommend."
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Susan Cone

September 20, 2023

5  out of  5 rating by Susan Cone
"Hi Joe!! How are you? I have to tell you that Miss Lisa is so effervescent, so kind, professional, and sweet! I really enjoyed talking with her today. She was able to help me with the questions that I had and I think she is a genuine asset to your firm. Please stay healthy, safe and happy and please keep Lisa in your company I look forward to talking with her again soon and look forward to seeing you both when we can!! Rosy & Susan"
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Demontae Sonnier

August 30, 2023

5  out of  5 rating by Demontae Sonnier
"Joe yi statefarm is the best the staff and especially Lisa Heidkamp she’s an amazing person and was such an amazing help I can’t thank her enough and made everything such a easy transition from progressive!!💪🏽💪🏽💪🏽"
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Ronald Vera

August 29, 2023

1  out of  5 rating by Ronald Vera
"Poor customer service, moving to a different insurance company, Joey Yi, you need to check your employees on how they treat your customers +10 years."
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kamaka

August 19, 2023

1  out of  5 rating by kamaka
"Worst customer service ever"
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Cliff Sonnier

August 14, 2023

5  out of  5 rating by Cliff Sonnier
"Joe you Lisa and the family always on top any concerns I have so really appreciate everything you and your team do for me thank you all for what you do."