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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suraj Parkash Mahajan

Suraj Parkash Mahajan

November 24, 2024

5  out of  5
rating by Suraj Parkash Mahajan
"An incredible team who genuinely looks after your best interest."
We responded:
"Suraj, thank you for your wonderful review! I'm glad to know that our team has been able to look after your best interests. We truly appreciate your kind words and are always here to assist with any future needs."
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Saray Op

October 24, 2024

5  out of  5
rating by Saray Op
"Jozette took good care of me. She made the process quick and easy. She cares about her client. She double check my policy before finalizing. Ask for Jozette if you need insurance for your apartment home."
We responded:
"Saray, thank you for your wonderful review! I'm glad to hear that Jozette made the process quick and easy for you. It's great to know she took the time to double-check your policy and ensure everything was perfect. We appreciate your recommendation and are always here to help with any future insurance needs. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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SAE OpMgr

October 15, 2024

5  out of  5
rating by SAE OpMgr
"They were easy to deal with and pleasant on the phone."
We responded:
"Thank you for your kind words! I'm glad to hear that our team was easy to deal with and pleasant on the phone. We always strive to provide a smooth and friendly experience for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Emily Lubinski

October 14, 2024

5  out of  5
rating by Emily Lubinski
"I had such an amazing experience with Jozette! I was able to text her changes to my insurance needs and they were done within the hour! I am so appreciative of Jozette and the Joe Yi state farm team for their willingness to help in a timely manner! I highly recommend for car/ renters insurance!!!"
We responded:
"Emily, thank you for sharing your positive experience with Jozette and our team! We're glad to know that the prompt service met your needs and that you found our assistance with your car and renters insurance helpful. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, we're here to help! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Carlos Garcia

September 6, 2024

5  out of  5
rating by Carlos Garcia
"Great office! Got into an accident and Tania was able to help answer all my questIons. The office ambiance is very welcoming I recommend it for everyone!"
We responded:
"Carlos, thank you for your wonderful review! I'm glad Tania was able to assist you with your questions after your accident. It's great to know you found our office welcoming. We appreciate your recommendation and are here for any future needs you may have. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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PAKITO Ramos

August 29, 2024

5  out of  5
rating by PAKITO Ramos
"Servicio con excelencia en: Amabilidad, eficiencia y profesionalismo."
We responded:
"¡Nos gusta mucho ver reseñas como esta, Pakito! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Dustin Wright

August 29, 2024

1  out of  5
rating by Dustin Wright
"I had all my policies with Joe Yi but after seeing how he treated my fiancé for asking a simple question I couldn’t wait to pull all my policies from this office. As a man, you don’t speak to women like that! Ever! Also, he has multiple employees barely out of high school that I wasn’t confident in managing my insurance. Especially, after hearing about all the mistakes being made by one particular employee that continues to work there."
We responded:
"Dustin, thank you for sharing your feedback. I'm genuinely concerned to hear about your experience and apologize for any discomfort caused. We strive to treat all our clients with respect and professionalism. Your comments about our team and service are taken seriously, and we are committed to addressing these concerns. Please feel free to reach out to our office if you have any further questions or need assistance. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Richie Sisovan

August 23, 2024

5  out of  5
rating by Richie Sisovan
"Really polite workers, they know what they’re doing and they will try their best to get the perfect deal for you. As a guy that has a Japanese car, it’s more difficult than a regular car. However, They’re doing the best they can for the deal that I deserved . Great customer service!"
We responded:
"Richie, thank you for your kind words and positive feedback. I'm glad our team could assist you with your auto and find the right deal for you. We always strive to provide excellent customer service and it's great to know you had a positive experience. If you need any further assistance, feel free to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Tamara Perez

August 23, 2024

5  out of  5
rating by Tamara Perez
"All the workers at Joe Yi State Farm are so nice and are very helpful, the people at the front desk are always so tentive!"
We responded:
"Thank you, Tamara, for your kind review. I'm glad to hear that our team has been helpful and attentive. We appreciate your feedback and look forward to assisting you with any future needs. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Josmar Joya

August 22, 2024

5  out of  5
rating by Josmar Joya
"Very friendly service, Tanya has helped me update my payment information many times and has definitely not forgotten. 10/10. Also they let me keep a Jake from State farm pop up."
We responded:
"Josmar, thank you for your kind review! I'm glad to hear that Tanya has been able to assist you with updating your payment information. It's great that you enjoyed the Jake from State Farm pop-up too. If you need any further assistance, feel free to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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FEVER

August 22, 2024

5  out of  5
rating by FEVER
"Very nice service. The front desk lady is so nice and she always greets you with a smile."
We responded:
"Thank you for your kind review. I'm glad you had a positive experience with our front desk team. We appreciate your feedback and look forward to assisting you with any future needs. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Alea Parker

August 9, 2024

5  out of  5
rating by Alea Parker
"As a client for more than ten years, I can vouch that Joe Yi's office is amazing! They go above and beyond to find discounts and are always willing to answer my questions in helpful, easy-to-understand terms. Just today they were able to add an additional $200k of coverage to my renters insurance for less than $1/mo! Really helpful, highly recommended."
We responded:
"Hey Alea, Thanks a ton for your awesome review! We're so happy to have had you with us for over ten years! It's great to know that our team has been able to help you find discounts and answer your questions clearly. Adding that extra $200k of coverage for your renters insurance at such a low cost is fantastic! We're always here to help with anything you need. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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xitlali joya

July 26, 2024

5  out of  5
rating by xitlali joya
"My family and I have been with Joe Yi since 2013ish they have always been there for us and we have built a relationship with them. Surely one of the best out there!"
We responded:
"Thank you, Xitlali, for the wonderful review. It's great to hear that you have been with us since 2013! We appreciate your loyalty and positive feedback. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Sarom Son

Sarom Son

July 23, 2024

5  out of  5
rating by Sarom Son
"Very friendly, quick services and most importantly, they cared about their clients"
We responded:
"Hey Sarom, thanks a bunch for your awesome review! We're so happy you felt cared for and appreciated our quick, friendly service. If you ever need anything else, don't hesitate to reach out! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Meriah Brotherston

July 2, 2024

5  out of  5
rating by Meriah Brotherston
"I've been with Joe since I've had insurance. I've had the pleasure of working with Lisa recently and she was very friendly and knowledgeable ."
We responded:
"Meriah, thank you for letting us know that Lisa provided you with friendly and knowledgeable service! We're grateful for your loyalty and look forward to assisting you with all your insurance needs for years to come. Thank you for choosing us to be your good neighbor. - Joe Yi, State Farm Insurance Agent, Tacoma, WA"
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Daniel Joya

June 28, 2024

5  out of  5
rating by Daniel Joya
"El servicio es exelente muy coordinado y las muchachas muy amables,te hacen sentir en casa."
We responded:
"Daniel, we're thrilled you found our service excellent and our team very friendly and welcoming! We aim to make every visit feel like home. Thank you for your kind words, and we're grateful for your positive feedback about our coordinated service and friendly staff! If you ever need assistance in the future, feel free to reach out. - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Carlos Escalante

June 14, 2024

5  out of  5
rating by Carlos Escalante
"Érica siempre me ayuda y es super súper amable y las niñas de en frente muy risueñas. Mi favorita lugar"
We responded:
"¡Muchas gracias por su comentario, Carlos! Nos alegra saber que Érica siempre le ayuda y que encuentra a nuestro equipo amable y risueño. Apreciamos mucho sus amables palabras y nos honra ser su lugar favorito. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día!- Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Christopher Riggs

Christopher Riggs

June 14, 2024

5  out of  5
rating by Christopher Riggs
"These guys are great they are thorough and care about their clients"
We responded:
"Christopher, we're thrilled to hear you found our team thorough and caring! Providing exceptional service to our clients is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Joe Yi - State Farm Insurance Agency in Tacoma, WA."
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kham ninhnapah

June 14, 2024

5  out of  5
rating by kham ninhnapah
"Erica is so helpful all the time"
We responded:
"Thank you, Kham! We're happy to hear Erica is always so helpful, and I'm pleased she provided you with excellent service. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs. Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Severino Fulgencio

Severino Fulgencio

June 13, 2024

5  out of  5
rating by Severino Fulgencio
"estoy muy agradecido y satisfecho con todo el personal que trabaja en esta oficina especialmente con Chica y Tania por el buen trato y servicio que le dan al cliente"
We responded:
"Severino, estamos encantados de saber que quedaste satisfecho con el servicio de Chica y Tania en nuestra oficina. ¡Nos alegra saber que recibiste un buen trato y servicio! Estamos agradecidos por tus amables palabras y esperamos poder seguir siendo de ayuda en tus necesidades de seguro en el futuro. ¡Gracias por confiar en nosotros! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Brianna Fulgencio

Brianna Fulgencio

June 13, 2024

5  out of  5
rating by Brianna Fulgencio
"An amazing State Farm office! Everyone is very attentive and kind, and genuinely listen to what you need. My dad has been a client here for years, and every time I accompany him it’s been nothing but warm and positive energies. Very grateful for all of you, including Tania and Chica!!"
We responded:
"Thank you, Brianna! We're pleased to hear about your positive experiences at our office. We're grateful for your kind words about our attentive team members, Tania and Chica. Your dad's long-standing trust means a lot to us, and we're elated to have provided warm and positive service to your family over the years! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Antonieta Aguirre

June 12, 2024

5  out of  5
rating by Antonieta Aguirre
"Any question I have is answered and explained appropriately."
We responded:
"Antonieta, we're pleased to hear that your questions are answered and explained appropriately! Providing clear explanations is a top priority for our team, and we're grateful for your positive feedback. If you have any more inquiries, feel free to reach out anytime! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Tabbitha Darkow

May 29, 2024

5  out of  5
rating by Tabbitha Darkow
"I love state farm. Lisa at The office of Joe Yi has been so very helpful and quick on the responses and replies on answering all of my many questions and I very much appreciate that. I always have the best experience. I highly recommend Lisa at State Farm to anyone searching for insurance. I’ve been with them for many many years & never plan on going anywhere else. Thank you state farm for being the best that you can be. Thank you Lisa!!! You are awesome!!!!!"
We responded:
"Thank you so much for the post Tabbitha! We appreciate you for being such a wonderful client and hope we can help your family and friends with auto insurance, home insurance, life insurance, and health insurance!-JoeYi"
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Anitra Johnson

May 29, 2024

5  out of  5
rating by Anitra Johnson
"They're always so helpful and do not hesitate to do the research and get back with me immediately. I truly appreciate them."
We responded:
"Anitra, we're thrilled to hear you find our team always helpful and responsive! We're pleased to assist you promptly and appreciate your recognition of our dedication. Thank you for choosing our office for your insurance needs! - Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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Ian Suryan

May 24, 2024

5  out of  5
rating by Ian Suryan
"Jozette was very helpful with getting a renter’s insurance inquiry resolved! Thank you Jozette!"
We responded:
"Ian, we're pleased to hear that Jozette was able to assist you with your renter's insurance inquiry! Your satisfaction is our priority, and we're grateful for your positive feedback. If you have any more questions or insurance needs in the future, feel free to reach out. Thank you for choosing our office! - Joe Yi, State Farm Insurance Agent, Tacoma, WA"