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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Syed Dilshad

November 1, 2026

5  out of  5
rating by Syed Dilshad
"I had an excellent experience working with Jozette Lake while transferring my auto insurance policy from Pennsylvania to Washington. Jozette was incredibly kind, professional, and helpful throughout the entire process. She made everything smooth and stress-free, patiently answered my questions, and ensured that everything was taken care of.

What really stood out was her genuine willingness to help and the care she showed in making the transition as easy as possible. It’s always a pleasure dealing with someone who truly values their customers.

I sincerely appreciate her outstanding service and would highly recommend Jozette Lake to anyone looking for a knowledgeable, reliable, and caring insurance agent!"
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Mau Huynh

October 26, 2026

5  out of  5
rating by Mau Huynh
"Good service, I like that they always help me out. I always ask for jozette"
We responded:
"Thanks so much, Mau, for your kind review! We really appreciate having you as a loyal customer and look forward to helping you for years to come. If you know friends or family who could use some extra savings on insurance, feel free to have them text or call us at 253-475-1100. – Joe Yi"
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Leifgh M

October 26, 2026

5  out of  5
rating by Leifgh M
"Jozette and the team in Tacoma always go above and beyond to make sure that I felt comfortable and understood the whole process when it comes to Auto, Home and Life policies. The detailed attention to their customers is why I will always recommend them to anyone I know for their insurance needs."
We responded:
"Thank you, Leifgh, for your wonderful 5-star review! We’re glad Jozette and our Tacoma team made your experience easy and comfortable. We truly appreciate your trust in us for your Auto, Home, and Life Insurance needs. Thank you for your recommendation, and we look forward to helping your friends and family! – Joe Yi"
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Ev.Johnson Njuguna Karanja

October 21, 2026

5  out of  5
rating by Ev.Johnson Njuguna Karanja
"Thank you Tania for helping me set up my drive safe and save. I appreciate the office. very helpful staff."
We responded:
"Thanks so much for taking the time to leave us a five-star review, we really appreciate it! We’re here 24/7, so feel free to reach out anytime by text, call, or email. You can find our contact details at www.jyinsurance.org. Thanks again! -Joe Yi"
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Yasmin Herrera

October 20, 2026

5  out of  5
rating by Yasmin Herrera
"Siempre te atienden con mucho respesto y simple son muy amables el personal"
We responded:
"¡Muchísimas gracias por sus 5 estrellas y por sus amables palabras! ⭐⭐⭐⭐⭐ Nos alegra saber que nuestro equipo de **Joe Yi State Farm Insurance Agency en Tacoma** le ha brindado una atención respetuosa y amable. Nos esforzamos cada día por ofrecer un servicio personalizado y ayudar a nuestra comunidad con sus necesidades de seguros de auto, hogar, vida y más. ¡Gracias por permitirnos atenderle y por ser parte de nuestra familia de State Farm! ❤️ -Joe Yi"
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Edgar Ramirez

October 19, 2026

5  out of  5
rating by Edgar Ramirez
"Lydia has been amazing to work with. I’ve been with State Farm for about 12 years and in the past months I’ve had to make changes and Lydia was very communicative and understanding but most import patient with all the changes I had to do. For about 3 weeks we have been emailing back and forth about all the changes and quotes and she hasn’t complained once. Best customer service out there thank you so much !"
We responded:
"Edgar, thank you so much for your incredible 5-star review and for being part of the Joe Yi State Farm family for the past 12 years! ⭐⭐⭐⭐⭐ We truly appreciate your loyalty and your kind words about Lydia. She takes great pride in making sure every customer feels heard, supported, and comfortable throughout the insurance process, no matter how many questions or changes come up! We're fortunate to have her on our team at Joe Yi State Farm Insurance Agency in Tacoma, WA. Whether it's reviewing auto, home, life, or business insurance options, our goal is to make every experience as smooth and stress-free as possible. Thank you again, Edgar, for recognizing Lydia's dedication and allowing us to continue serving your insurance needs. We'll be sure to share your wonderful review with her! -Joe Yi"
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Lavina Loughrey

October 18, 2026

5  out of  5
rating by Lavina Loughrey
"Insurance is something everyone should have, though most of us rarely think about it until we truly need it. When that time comes, having someone who genuinely listens and understands is invaluable. Not all insurance agencies are the same. After years of dealing with after-hours tows and damage claims, I can confidently say that the level of service at Joe Yi State Farm Insurance is exceptional. From the moment I walked in, I felt welcomed. The desk staff greeted me warmly and offered me something to drink while I waited. Within just a few moments, I was speaking with my agent, Jozette Lake. She patiently answered all of my questions and provided clear explanations whenever I needed clarification. At no point did I feel like just another transaction. There are many insurance companies to choose from, but I know where my business belongs. I highly recommend Joe Yi State Farm Insurance on Pacific Ave in Tacoma."
We responded:
"Lavina, wow! Thank you so much for taking the time to share such a thoughtful and heartfelt 5-star review! ⭐⭐⭐⭐⭐ Your words truly mean a lot to our entire team at Joe Yi State Farm Insurance Agency in Tacoma! We believe insurance is about more than just policies—it's about being there when life takes an unexpected turn. We're especially happy to hear that Jozette Lake took the time to listen, answer your questions, and make sure you felt comfortable and supported. We'll be sure to share your wonderful recognition with Jozette and our front desk team!

Whether it's auto, home, life, or business insurance, our goal is to make every person who walks through our doors on Pacific Avenue in Tacoma feel welcomed, valued, and never like just another number. Thank you for choosing our agency, for recognizing our team's dedication, and for recommending us to others. We're grateful for the opportunity to continue serving you and our Tacoma community! ❤️-Joe YI"
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R L

October 16, 2026

5  out of  5
rating by R L
"I highly recommend Joezette Lake! She took the time to find me the lowest possible rate and were incredibly helpful throughout the entire process. She stayed on top of everything, make sure I’m getting all the discounts I qualify for, and consistently check for updates to ensure I’m getting the best value. Her professionalism, and proactive communication really make a difference. It’s reassuring to know someone is looking out for my best interests and making sure nothing gets overlooked. If you’re looking for an agent who truly cares about their customers and goes the extra mile, I highly recommend them!"
We responded:
"Thank you so much for your amazing 5-star review and for recognizing Jozette Lake! ⭐⭐⭐⭐⭐ We're thrilled to hear that Jozette went above and beyond to help you explore available discounts, review your coverage options, and keep you informed every step of the way. Her dedication, attention to detail, and proactive communication are exactly what we strive for at Joe Yi State Farm Insurance Agency in Tacoma, Washington!

We believe finding the right insurance is about more than just a monthly payment. It's about understanding your coverage, exploring available savings opportunities, and having a team that's there when you need us. Whether it's auto, home, life, or business insurance, our team is always happy to help!

Thank you again for your recommendation and for allowing us to serve your insurance needs. We'll be sure to share your wonderful words with Jozette! -Joe Yi"
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Good H

October 14, 2026

5  out of  5
rating by Good H
"Excelente trabajo, agente muy profesional. Recomendad."
We responded:
"¡Muchísimas gracias por sus 5 estrellas y por recomendarnos! ⭐⭐⭐⭐⭐ Nos alegra saber que tuvo una excelente experiencia con nuestro equipo de Joe Yi State Farm Insurance Agency en Tacoma, Washington. Nos esforzamos cada día por ofrecer una atención profesional, amable y personalizada a nuestra comunidad. Ya sea que necesite ayuda con seguros de auto, casa, vida o negocios, ¡siempre estaremos encantados de atenderle! Gracias por su apoyo y por permitirnos ser parte de sus necesidades de seguros. ¡Aquí estamos para ayudarle cuando nos necesite! -Joe Yi"
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Rebekah Jeon

October 14, 2026

5  out of  5
rating by Rebekah Jeon
"Customer service was top tier! My parents are korean so having a korean speaking front desk agent was great! Grace was fluent and very helpful! Definitely recommend this location!"
We responded:
"Rebekah, thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that you and your parents had such a positive experience with our team! Grace is a valued member of our Joe Yi State Farm Insurance Agency family, and we're so happy her Korean language skills helped make your visit more comfortable and welcoming.

At Joe Yi State Farm agency, we take pride in serving our diverse community and helping customers feel comfortable communicating in their preferred language. Whether it's auto, home, life, or business insurance, our goal is to provide friendly, personalized service every step of the way.

Thank you for recognizing Grace and for recommending our Tacoma location! We truly appreciate your support and look forward to welcoming you and your family again! -Joe Yi"
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Mariano Cruz

October 14, 2026

5  out of  5
rating by Mariano Cruz
"Katie amazing service"
We responded:
"Mariano, thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and for choosing Joe Yi State Farm Insurance Agency! Our team works hard to provide friendly, professional, and personalized service to everyone who walks through our doors. Whether you need assistance with auto, home, life, or business insurance, we're always happy to help you explore your coverage options and answer your questions. Thank you again, Mariano, for supporting our local State Farm team. We look forward to serving you for many years to come! -Joe Yi"
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William Cruz

October 13, 2026

5  out of  5
rating by William Cruz
"Tania amazing service and great personality and performance"
We responded:
"William, thank you so much for your awesome 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that Tania made such a great impression with her amazing service and positive personality! She's a wonderful part of our team at Joe Yi State Farm Insurance Agency, and we love seeing her hard work recognized. We believe great customer service starts with a friendly smile, a positive attitude, and a genuine commitment to helping others. Whether it's auto, home, life, or business insurance, our Tacoma State Farm team is always here to make your insurance experience as smooth and enjoyable as possible. Thank you again, William, for your kind words and support! We'll make sure Tania sees your wonderful review! -Joe YI"
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angeline thlang

October 12, 2026

5  out of  5
rating by angeline thlang
"lydia is very very sweet and helpful during my process of getting my first ever car insurance. i will definitely be requesting her whenever i have any help or questions about my insurance. <3"
We responded:
"Angeline, thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ Congratulations on getting your very first car insurance policy! 🚗🎉 We're so happy to hear that Lydia made your experience a positive one. Getting auto insurance for the first time can feel overwhelming, and having someone who is patient, kind, and willing to answer your questions can make all the difference!

At Joe Yi State Farm Insurance Agency, we believe every customer deserves personalized attention, whether they're getting their first auto insurance policy or reviewing their existing coverage. Lydia truly enjoys helping our customers, and we're lucky to have her on our team!

Thank you for choosing Joe Yi State Farm office and for recognizing Lydia's dedication. We'll make sure she sees your kind words! We look forward to helping you with all your future insurance needs! ❤️-Joe YI"
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Susan Muchiri

October 7, 2026

5  out of  5
rating by Susan Muchiri
"My first time to do business with State Farm and very impressed. Was served by Erica who explained things in a very professional way. Her beautiful smile is great to welcome a customer. She is great 👍"
We responded:
"Susan, thank you so much for your wonderful 5-star review and welcome to Joe Yi State Farm family! ⭐⭐⭐⭐⭐ We're thrilled that your first experience with our office was such a positive one! Erica's warm smile, friendly personality, and professionalism are exactly what we love about having her on our team at Joe Yi State Farm Insurance Agency! 😊

We believe that understanding your insurance coverage should be simple and comfortable, especially when you're joining a new insurance company. Whether it's auto, home, life, or business insurance, our Tacoma State Farm team is committed to providing clear explanations, personalized attention, and a welcoming experience.

Thank you again, Susan, for recognizing Erica's outstanding service! We'll be sure to share your kind words with her. We're grateful you chose our agency and look forward to serving you for many years to come! -Joe Yi"
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F Q

October 7, 2026

5  out of  5
rating by F Q
"The team at Joe Yi’s office and Joe himself have always been so friendly and helpful whenever we reach out! We have multiple policies with them and they are always happy to provide information and are very knowledgeable about everything. We would recommend them for sure."
We responded:
"Thank you so much for your amazing 5-star review and thoughtful recommendation! ⭐⭐⭐⭐⭐ It truly means a lot to me and our entire team at Joe Yi State Farm Insurance Agency! We're grateful for the opportunity to help you with multiple insurance policies and even more thankful that you continue to choose our office for your insurance needs.

We believe great customer service goes beyond answering questions. It's about being available, providing clear information, and making sure our customers feel valued every time they reach out. Whether it's auto, home, life, or business insurance, our agency is always happy to help you review your coverage and explore your options.

Thank you again for your continued support and for recommending our agency to others. Customers like you are why we love what we do! 🚗🏡-Joe Yi"
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Mel Atwell

October 7, 2026

5  out of  5
rating by Mel Atwell
"Tia was amazing from the day we meet giving me the knowledge on what I needed looking forward to working with Tia as my agent"
We responded:
"Mel, thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that Tania made such a great impression from the very first day you met! Her friendly personality, dedication, and ability to clearly explain insurance coverage options are qualities we truly appreciate at Joe Yi State Farm Insurance Agency in Tacoma, Washington. ❤️

We believe choosing the right insurance starts with understanding your options and having someone who takes the time to listen to your needs. Whether it's auto, home, life, or business insurance, our team is here to provide personalized service and answer your questions along the way.

Thank you again, Mel, for recognizing Tania and choosing our agency! We're excited to build a lasting relationship with you, and we'll make sure Tania sees your kind words. Welcome to our Joe Yi State Farm family! 😊 -Joe YI"
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Charles

October 7, 2026

5  out of  5
rating by Charles
"They gave me a product that was within my budget and requirements. They listened and were not pushy."
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Ray Fox

October 6, 2026

5  out of  5
rating by Ray Fox
"Jozette was perfect. Great job very informative!"
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Jessica Fox

October 6, 2026

5  out of  5
rating by Jessica Fox
"Jozette did a phenomenal job helping me through placing my claim."
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Irais Perez

September 18, 2026

5  out of  5
rating by Irais Perez
"The best personal Lydia had the best customer service and was helpful so was Chika"
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matthew huguelet

September 1, 2026

5  out of  5
rating by matthew huguelet
"Very helpful and timely would recommend"
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Nicolas Beltran

August 7, 2026

5  out of  5
rating by Nicolas Beltran
"Gracias Tania por la ayuda. Muy amable y profesional."
We responded:
"Nicolas, ¡muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que Tania te brindó una atención amable y profesional. Nuestro objetivo es ofrecer un servicio personalizado, explicar tus opciones de seguro de manera clara y ayudarte a encontrar la cobertura que mejor se adapte a tus necesidades. Agradecemos mucho tu confianza en nuestra oficina de State Farm. ¡Tania y todo nuestro equipo estamos aquí para ayudarte cuando lo necesites! -Joe Yi
"
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Denise Whitelaw

August 6, 2026

5  out of  5
rating by Denise Whitelaw
"Nice and friendly"
We responded:
"Thank you for the 5-star review, Denise! We truly appreciate your support and are grateful you chose our agency. Your trust means a great deal to our team. If you ever need assistance with your auto, home, renters, life, or business insurance, we're always here to help. Thank you again for your kind support—we look forward to serving you for years to come! -Joe YI
"
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kham ninhnapah

August 4, 2026

5  out of  5
rating by kham ninhnapah
"Erica is so helpful all the time! I appreciate the excellent service"
We responded:
"Thank you, Kham! We're happy to hear Erica is always so helpful, and I'm pleased she provided you with excellent service. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs. Joe Yi - State Farm Insurance Agent, Tacoma, WA"
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AnnaGrace

August 4, 2026

5  out of  5
rating by AnnaGrace
"Friendly Agents pleasure tonhave business"
We responded:
"Anna, thank you so much for your 5-star review! We're grateful you took the time to share your experience. Our goal is to make insurance simple, provide personalized guidance, and be there when our customers need us most. Knowing we delivered that for you means a lot to our team. We truly appreciate your trust and look forward to continuing to serve you. If your friends or family are ever looking for the same level of care and service, we'd be honored to help them too! -Joe Yi"